Shopify Collective: A Complete Guide

Apr 5, 2024

In today's ever-evolving eCommerce landscape, businesses are constantly seeking innovative solutions to streamline operations, expand their product offerings, and enhance the customer experience. One of the most effective solution that has gained significant traction among Shopify merchants is Shopify Collective. 

This comprehensive guide aims to provide a thorough understanding of Shopify Collective, its features, benefits, and how you can leverage this powerful tool to drive growth and success within the Shopify ecosystem. 

What is Shopify Collective?

Shopify Collective represents a dynamic avenue for merchants within the Shopify ecosystem to venture into the world of dropshipping in a collaborative and innovative manner. Serving as a platform for merchants to seamlessly test the waters of multi-vendor commerce, it empowers budding entrepreneurs and 'mom and pop' brands to explore novel business models with ease. 

Through Shopify Collective, merchants can forge symbiotic relationships, harnessing the power of cross-selling and curated bundles to elevate their offerings. This initiative not only simplifies the complexities of pricing, inventory management, and order processing but also fosters a vibrant marketplace where merchants can discover and integrate products from fellow sellers. While Shopify Collective serves as a springboard for experimentation and validation, it also acknowledges the need for scalability, paving the way for merchants to graduate to more sophisticated solutions as their dropshipping endeavors flourish.

Benefits of Shopify Collective

The benefits of Shopify Collective are multifaceted, providing a streamlined approach to managing your eCommerce operations while unlocking opportunities for increased revenue and customer satisfaction.

Simplified operations

By leveraging Shopify Collective, merchants can oversee their entire dropshipping process directly within the Shopify platform. With no need to manage product stock or handle shipping logistics, merchants can focus on maximizing sales and growing their business.

Enhanced average order value

With a diverse range of products available through Shopify Collective, merchants can curate compelling collections that encourage customers to add more items to their carts. This naturally leads to larger order sizes, boosting average order value and ultimately driving higher profits.

Proven success

Shopify Collective has been successfully utilized by numerous brands, such as Ten Thousand and GORUCK, showcasing its effectiveness in fostering collaboration and driving business growth. These brands have capitalized on Shopify Collective to streamline their operations, accelerate shipping, and capitalize on new customer segments.

Seamless shopping experience

Customers benefit from a seamless checkout process, enjoying a consistent purchasing experience regardless of the variety of brands represented in their carts. By eliminating the need to navigate multiple websites, Shopify Collective simplifies the shopping journey, reducing friction and enhancing customer satisfaction.

In summary, Shopify Collective empowers merchants to expand their product offerings, increase sales, and optimize the customer experience, all within the familiar Shopify environment.

Limitations of Shopify Collective

The limitations of Shopify Collective illuminate areas where merchants may encounter challenges or constraints when utilizing the platform for their dropshipping operations. Here's a deeper exploration of these constraints:

  • Incomplete product data: While Shopify Collective facilitates product imports from suppliers, it may not transfer crucial details like SKUs, collections, tags, and barcodes. This necessitates manual sharing and addition of missing information, potentially leading to inconsistencies and extra administrative burden.
  • Reliability challenges: Some users have reported performance issues, especially when syncing a large number of products. This suggests potential concerns with infrastructure reliability, impacting the efficiency and stability of operations.
  • Pricing restrictions: Merchants are limited to applying a commission on their entire catalog rather than having the flexibility to set SKU-specific pricing. This restriction may not align with the diverse pricing needs of merchants with varied product offerings.
  • Lack of retailer control over pricing: Retailers are unable to independently adjust the resale price of synced products. This lack of control limits their ability to implement dynamic pricing strategies, promotional campaigns, or respond to market fluctuations swiftly.
  • Inflexible product display pages: The inability to combine multiple variants on the same product display page restricts retailers' opportunities for effective merchandising and upselling. It also hampers their ability to showcase variant-specific pricing or features, potentially impacting conversion rates and customer satisfaction.
  • No invoicing functionality: The absence of built-in invoice generation functionality complicates reconciliation and financial management for dropship orders. Retailers may face challenges in tracking expenses, managing cash flow, and maintaining accurate records without automated invoicing capabilities.
  • Shipping limitations: The limited shipping options, such as flat fees or combined rates, may lead to customer confusion and dissatisfaction. Additionally, the inability to offer carrier-calculated rates may result in overcharging or undercharging for shipping, affecting profitability and customer trust.

How to Join Shopify Collective?

Shopify Collective for suppliers

To join Shopify Collective as a supplier and start selling your products through other retailers on Shopify, follow these steps:

  • Step 1: Sign up for a Shopify account: If you don't already have one, you'll need to create a Shopify account.You can start using Shopify at only $1/month for the first 3 months.
  • Step 2: Set up your store: Once you have your Shopify account, set up your store by adding your products, configuring your settings, and customizing your store's design to reflect your brand.
  • Step 3: Enable the Shopify Collective sales channel: In your Shopify admin dashboard, navigate to the "Sales Channels" section. Find the Shopify Collective sales channel and enable it for your store.
  • Step 4: Connect with retailers: Once Shopify Collective is enabled, you can start connecting with retailers on Shopify. Reach out to retailers you're interested in partnering with and invite them to connect with your store through the Shopify Collective sales channel.
  • Step 5: Share price lists: After connecting with retailers, you can create and share price lists with them. Price lists should contain your products along with any discounted pricing you're offering to retailers. This allows retailers to publish and sell your products on their Shopify stores at the retail price you specify.
  • Step 6: Fulfill orders: When a retailer makes a sale that includes your products, you'll receive an order notification in your Shopify admin dashboard. Then, fulfill the order by shipping the products directly to the customer.
  • Step 7: Manage your partnership: Continue to manage your partnership with retailers through Shopify Collective. Monitor sales, update price lists as needed, and maintain communication with retailers to ensure a successful partnership.

By following these steps, you can join Shopify Collective as a supplier and leverage the platform to expand your reach, increase sales, and drive business growth.

Shopify Collective for retailers

To leverage Shopify Collective as a retailer and expand your product offerings, follow these steps:

  • Step 1: Request pricing or invite suppliers: Start by identifying brands or suppliers whose products you want to sell in your Shopify store. Reach out to these suppliers to request pricing or invite them to connect with you on Shopify Collective.
  • Step 2: Connect with suppliers: Once connected with suppliers on Shopify Collective, they can share their products with you for import into your store. This gives you a chance to access a larger range of products without the requirement of upfront inventory costs or commitments.
  • Step 3: Set margins and pricing: Margins typically range from 20% to 40%, allowing you to buy products at a discounted price from suppliers and sell them at the specified retail price. Determine your pricing strategy based on the margins offered by each supplier to maximize your profits. One of the smart pricing strategies you can try is psychological pricing.
  • Step 4: Import and sell products: Import products from connected suppliers into your Shopify store and start selling them to your customers. You can showcase these products alongside your existing inventory to improve your product offerings. That will help you attract more customers.
  • Step 5: Automate order fulfillment: When a customer places an order for products imported from suppliers, Shopify Collective automatically forwards the order to the relevant suppliers for fulfillment and shipping. This will make the order fulfillment process smoothly and ensures timely delivery to your customers.
  • Step 6: Track shipments: Tracking numbers sync automatically from the supplier's store to yours, enabling you to monitor the status of shipments and provide shipping notifications to your customers. This helps maintain transparency and keep customers informed throughout the fulfillment process.
  • Step 7: Utilize free access: Take advantage of the current offer of free access to Shopify Collective for eligible stores based in the United States. This allows you to explore the platform and its benefits without incurring any additional costs.

Testing Shopify Collective sales channel and app

To test the Shopify Collective sales channel and app effectively, follow these steps:

Step 1: Install Shopify Collective

Step 2: Invite another Shopify store: Reach out to another Shopify store that you want to connect with for testing purposes. Send them an invitation to connect with your store through the Shopify Collective sales channel.

Step 3: Coordinate test order details: Coordinate with the other Shopify store to plan the details of the test order. Decide which products will be included in the test order and agree on pricing and shipping arrangements.

Step 4: Place test order: Once the details are finalized, place a test order with the other Shopify store using real transaction methods, such as Shopify Payments. This will simulate a real customer transaction and allow you to experience the entire ordering process.

Step 5: Monitor order fulfillment: After placing the test order, monitor the order fulfillment process closely. Ensure that the order is forwarded to the supplier correctly and that the products are shipped and delivered in a timely manner.

Step 6: Evaluate customer experience: Throughout the testing process, pay attention to the customer experience. Evaluate factors such as product selection, pricing accuracy, shipping speed, and overall satisfaction with the ordering process.

Gather Feedback: After completing the test order, gather feedback from both the supplier and your team. Identify any issues or areas for improvement and address them accordingly.

Repeat the above process if needed: If necessary, repeat the testing process with additional Shopify stores to further validate the functionality and reliability of the Shopify Collective sales channel and app.

By conducting end-to-end test orders with real transactions, you can gain valuable insights into how Shopify Collective works and ensure that it meets your customers' expectations. This testing process allows you to identify any potential issues or challenges and make necessary adjustments to optimize the customer experience.

Examples of Success Stories with Shopify Collective

Lalo

Challenge:

Lalo, a brand dedicated to providing high-quality baby and toddler products, faced challenges in integrating partner brands into their product assortment due to complex and time-consuming processes. This hindered their ability to expand their offerings and meet customer demand effectively.

Solution:

Upon discovering Shopify Collective, Lalo found a solution to their challenges. They connected with PlanToys, a complementary brand on Shopify Collective, streamlining their collaboration process. With seamless product and price list sharing, Lalo efficiently integrated PlanToys products into their store, enhancing their offerings.

Result:

By leveraging Shopify Collective, Lalo experienced a significant 16% increase in Average Order Value (AOV) when incorporating Shopify Collective products into their offerings. This boost in AOV was achieved without incurring additional customer acquisition costs, demonstrating the platform's ability to drive revenue growth and enhance the customer shopping experience.

OpenStore

Challenge:

OpenStore aimed to enhance their product selection and boost sales but faced limitations in diversifying their offerings and increasing Average Order Value (AOV) through traditional methods.

Solution:

Embracing Shopify Collective, OpenStore connected with a diverse array of suppliers, seamlessly integrating their products into their store. By leveraging the platform's capabilities, Open Store successfully upsold complementary items and expanded their product catalog to meet customer demand effectively.

Result:

Through strategic partnerships facilitated by Shopify Collective, OpenStore witnessed a notable increase in AOV. With a wider range of products available to customers, OpenStore successfully boosted sales performance and drove greater revenue growth, showcasing the platform's ability to elevate business outcomes.

Ten Thousand

Challenge:

Ten Thousand sought to expand their product offerings and reach new customers but faced challenges in streamlining operations and accelerating shipping processes to meet growing demand.

Solution:

By leveraging Shopify Collective, Ten Thousand forged partnerships with complementary brands like GORUCK, streamlining their operations and accelerating shipping. This strategic collaboration enabled Ten Thousand to enhance the customer shopping experience and expand their product offerings effectively.

Result:

Through Shopify Collective, Ten Thousand achieved a remarkable 16% increase in sales from net-new customers. This success not only solidified Ten Thousand's position as a leader in the fitness apparel industry but also demonstrated the platform's ability to drive collaboration, innovation, and revenue growth effectively.

FAQs

What is collective on Shopify?

Collective on Shopify, also known as Shopify Collective, is a sales channel and app within the Shopify ecosystem that enables Shopify stores to connect and sell each other’s products. It enables retailers to expand their product offerings by importing products from other Shopify stores, thereby increasing sales opportunities and enhancing the overall customer experience.

How much is Shopify Collective?

For all eligible stores based in the United States, Shopify Collective is currently offered for free. There are no upfront costs or fees associated with installing and utilizing the Shopify Collective sales channel and app.

Is Shopify Collective worth it?

Whether Shopify Collective is worth it depends on individual business needs and goals. For many retailers, Shopify Collective can be a valuable tool for expanding their product catalog, increasing sales, and providing customers with a wider selection of products. The platform offers benefits such as access to a broader range of products, streamlined order fulfillment, and potential cost savings.

How do you qualify for Shopify Collective?

To qualify for Shopify Collective, you must have an active Shopify store and meet any eligibility criteria set forth by Shopify. Currently, Shopify Collective is available to eligible stores based in the United States. Once you meet the eligibility requirements, you can install the Shopify Collective app from the Shopify App Store and start connecting with other Shopify stores to begin selling each other’s products.

Final Words,

In conclusion, Shopify Collective stands as a game-changer in the realm of eCommerce, offering Shopify merchants a simplified and efficient way to connect, collaborate, and expand their reach within the Shopify ecosystem. By facilitating seamless partnerships, streamlining inventory management, and enhancing the customer shopping experience, Shopify Collective empowers you to unlock new opportunities for growth and success. 

As the eCommerce landscape continues to evolve, Shopify Collective remains a valuable tool for businesses looking to thrive in an increasingly competitive market. With its array of features and benefits, Shopify Collective is poised to shape the future of online retail, driving innovation and prosperity for merchants around the globe.

Alice Pham

Writer and Blogger about Technology and Marketing. I also share my knowledge of Shopify, WordPress, and WooCommerce. Contact me via email: thuyphuong082@gmail.com or alicepham8295@gmail.com

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